Terms of Service

Our service

Crystal Concierge Group provides an independent concierge and ticket-sourcing service. We assist clients in locating and securing tickets and experiences for high-demand events.

Requests & proposals

Submitting a request does not constitute a confirmed booking. Each request is reviewed and followed by a tailored proposal subject to availability and confirmation.

Pricing & availability

Ticket availability and pricing may vary depending on market demand, event location and timing. Final pricing is confirmed before any commitment.

Independent status

We are not an official reseller and are not affiliated with any artist, club, league or organization. All trademarks and event names belong to their respective owners.

Liability

Crystal Concierge Group acts as an intermediary and is not responsible for event changes, cancellations or rescheduling decided by organizers. We will always act in your best interest to find suitable alternatives where possible.